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Executive dashboard · August 2026

Governing Board KPI Dashboard

The essential clinical, operational, financial, and growth measures a board should see—and act upon.

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Governance through visibility

A board dashboard should drive decisions—not decorate the packet.

Use this tool to compare actual performance with center-approved targets, focus discussion on material variance, and document the direction or action expected from management.

  • 16 essential ASC performance indicators
  • Automatic green, watch, and action-required status
  • Board-level questions for every measure
  • Action register for documented follow-through
Illustrative template

The sample values and targets demonstrate how the tool works; they are not industry benchmarks. Replace them with targets approved for your ASC, payer mix, specialty profile, maturity, and strategic plan.

Governing Board performance dashboard
On target4
Watch5
Action required7
No data0
01

Clinical quality

MeasureActualTargetStatusQuestion for the board
Surgical-site infection rateLower is favorable
On target

Are infections reviewed for patterns, action, and sustained improvement?

Unplanned hospital-transfer rateLower is favorable
Action required

What clinical or selection factors are driving transfers?

Medication-event rateLower is favorable
On target

Are near misses included in learning and prevention?

Patient experience scoreHigher is favorable
On target

What themes appear in compliments, complaints, and callbacks?

02

Operations

MeasureActualTargetStatusQuestion for the board
OR utilizationHigher is favorable
Watch

Is unused capacity caused by block allocation, demand, or execution?

First-case on-time startsHigher is favorable
Watch

Which recurring constraint delays the first case?

Same-day cancellation rateLower is favorable
Action required

Which cancellations are preventable through earlier patient readiness?

Average room turnoverLower is favorable
Action required

Where does the turnover process lose time or ownership?

03

Financial performance

MeasureActualTargetStatusQuestion for the board
Net revenue per caseHigher is favorable
Watch

Is the variance related to mix, contracts, coding, or collections?

Supply cost per caseLower is favorable
Watch

Which specialties, vendors, or preference items drive the variance?

Clinical labor cost per caseLower is favorable
On target

Is labor aligned with volume without compromising safe coverage?

Days in accounts receivableLower is favorable
Action required

Where are claims slowing: front end, coding, denials, or payer response?

04

Growth

MeasureActualTargetStatusQuestion for the board
Total cases this periodHigher is favorable
Watch

Which specialties and physicians explain the gap to plan?

Cases from newly recruited physiciansHigher is favorable
Action required

Are recruited physicians progressing from interest to scheduled cases?

Qualified physician opportunitiesHigher is favorable
Action required

Does every opportunity have an owner and next action?

Top-physician case concentrationLower is favorable
Action required

How exposed is the ASC to volume loss from one physician?

Turn data into governance.Discuss material variance, approve action, assign ownership, and document follow-through.

Your edits are saved only on this device and are not transmitted to Surgery Solution Hunters. Do not enter PHI or sensitive patient information.

01

Review the trend

Present current results with prior-period context and explain material movement.

02

Discuss the variance

Focus the board on cause, risk, and the operational implication—not the number alone.

03

Approve the response

Document direction, responsible ownership, target timing, and the evidence expected back.

04

Close the loop

Carry unresolved actions forward until improvement is verified and sustained.

Make the dashboard yours

Need the right KPIs for your ASC?

Surgery Solution Hunters can align the dashboard to your specialties, strategy, operating model, and Governing Board priorities.

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